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FAQ

Question 43.1 ISO/IEC 17021-1 clause 7.2.11 Monitoring on-site performance
  1. It is noted that some CABs do not consider each type of management system (7.2.10) in the periodic evaluation of the auditor’s performance on-site (7.2.11). Is this correct?
  2. On the one hand, they are formally two different requirements of ISO 17021-1. However an on-site evaluation of an auditor’s performance of an EMS audit does not appear to give specific information about his/her practical performance of an audit regarding the FSMS Hazard analysis, implementation of CCP’s or oPRP’s?

March 2022

A clarification request has been submitted to ISO/CASCO to verify, with the relevant ISO/CASCO Maintenance Group (ISO/IEC 17021-1), the intent of the standard with reference to the specific standard requirements in relation to the on-site monitoring of auditor performance.

The clarification request has been answered accordingly and can be found enclosed below for your easy reference:

ISO/CASCO Clarification request form

  1. Based on CASCO clarification, which is acknowledged, the answer is YES.
  2. The on-site evaluation of an auditor’s performance required by 7.2.11 is not scheme specific as the aim here is to evaluate the on-going performance of an auditor conducting an audit (e.g., interacting with the customer, conducting the interviews, conducting the opening/closing meetings, being clear in presenting the findings, etc.).