For the purpose of the application of the definition of “appeal”:
ISO/IEC 17020:2012, clause 3.9 appeal: request by the provider of the item of inspection to the inspection body for reconsideration by that body of a decision it has made relating to that item.
It seems that only the provider of the item to be inspected can submit an appeal or request the inspection body to reconsider the decision it has taken relating to that item.
It must be considered that in some cases the provider of the item to be inspected is different to the client of the inspection body (or persons seeking the inspection body’s services) and the results of the inspection are not necessarily given to the provider of the item to be inspected.
In this last case, who can submit an appeal to the inspection body? How can the definition of appeal in the ISO/IEC 17020:2012 standard (3.9) be interpreted?
September 2012
The EA IC concluded that it is the “party directly affected by the decision” or the “party who contracted the inspection” that will be involved.
In the current ISO/IEC 17000:2000, the definition of appeal is in the clause 8.6 appeal: request by the person or organization that provides, or that is, the object of conformity assessment […]